At Experiential Dynamics, LLC ("XDAI", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website experidyn.com, use our services, or interact with us in any way.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our services or create an account
- Sign up for our newsletter
- Complete contact or request forms
- Participate in surveys or promotions
- Engage with our customer support
- Request information about our products or services
This information may include:
- Contact information (name, email address, phone number, business address)
- Professional information (job title, company name, industry)
- Account credentials
- Payment information (processed through secure third-party payment processors)
- Communication preferences
Information We Collect Automatically
When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns, including:
- IP address and geolocation data
- Browser type and version
- Operating system
- Device information
- Pages visited and time spent on our website
- Referral sources
- Features used and interactions with our services
Client Data for Process Automation Services
When you use our A.I.-enhanced process automation services (including services under our One Price Program), we may have access to business data that you provide or that we process on your behalf. This data is governed by our service agreements and is processed solely to provide the contracted services.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and fulfill orders
- Develop new products, services, and features
- Communicate with you about our services, updates, and promotional offers
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Protect against, identify, and prevent fraud and other illegal activities
- Comply with legal obligations
- Personalize your experience with our services
- Train and improve our A.I.-enhanced automation systems (using anonymized data)
How We Share Your Information
We may share your information with:
- Service Providers:
- Business Partners:
- Affiliates:
- Legal Requirements:
- Business Transfers:
We do not sell, rent, or lease your personal information to third parties. When we share your information with third parties, we require them to respect the security of your personal information and to treat it in accordance with applicable laws.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
These technologies help us to:
- Remember your preferences and settings
- Understand how you use our website and services
- Improve our website and services
- Provide personalized content and advertisements
- Analyze the effectiveness of our marketing campaigns
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may not function properly.
Data Security
We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it can no longer be associated with you.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take necessary actions.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access:
- Rectification:
- Erasure:
- Restriction:
- Data Portability:
- Objection:
To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We may ask you to verify your identity before responding to such requests.
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect about you and how we use and disclose it
- The right to delete personal information we collect from you (subject to certain exceptions)
- The right to opt-out of the sale or sharing of your personal information (note that we do not sell or share your personal information as defined by the CCPA/CPRA)
- The right to non-discrimination for exercising your CCPA/CPRA rights
- The right to limit the use and disclosure of sensitive personal information (if applicable)
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
International Data Transfers
We may transfer, store, and process your information in countries other than your own. Your personal information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there. Your submission of such information represents your agreement to that transfer.
A.I. and Machine Learning
As a provider of A.I.-enhanced process automation services, we may use machine learning and artificial intelligence technologies to improve our services. We may process anonymized and aggregated data to train our systems and improve the quality and efficiency of our services. This processing is done in a manner that does not identify individual users and is subject to appropriate safeguards to protect your privacy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, our privacy practices, or if you wish to exercise your privacy rights, please contact us at:
Experiential Dynamics, LLC
Email: privacy@experidyn.com
Phone: +1-630-318-3669
We will respond to your request within a reasonable timeframe.
© 2025 Experiential Dynamics, LLC. All rights reserved.